Moloney and Partners Privacy Statement and Policy

Moloney and Partners is committed to protecting your privacy and is bound by the Australian Privacy Principles (the APPs) as set out in the Privacy Act 1988 (the Act).

We take our responsibilities under the Privacy Act seriously and have adopted internal policies and procedures to ensure that personal information collected, stored, used, and disclosed is managed in accordance with the APPs.

This privacy policy outlines how we manage privacy within our organisation and our commitment to safeguarding the personal information we handle.

Why We Collect Personal Information

Moloney and Partners may need to collect personal information about you and others, including names, addresses, phone numbers, and other contact details. We may also collect details such as age, gender, and other personal information about you or others.

We collect this personal information to:

  • Conduct our business and provide legal services in a professional and efficient manner.
  • Offer you or others services or benefits.
  • Identify clients, potential clients, and their representatives.
  • Identify parties with whom our clients have dealings or who are involved in matters concerning our clients.
  • Inform you or others about initiatives that may be of interest.
  • Share updates on developments in the law and relevant business markets.
  • Develop and implement strategies to improve our services.

If you do not provide us with the information we request, we may be unable to provide services or engage in business with you or others.

Where possible, we will collect personal information directly from the individual. However, representatives of individuals may hold personal information (e.g., financial or bank account details or a credit reference) that we may need to access for certain dealings, legal matters, or other purposes. Where feasible, we will endeavour to obtain your consent before collecting personal information from third parties.

When We Collect Personal Information

Moloney and Partners may collect personal information in the following situations:

  • When contacted about our services, whether in person, over the phone, or online.
  • When instructed to provide legal services.
  • During the course of a legal matter involving a client.
  • During negotiations and the entering into of agreements.
  • When responding to an enquiry where personal details are required or deemed appropriate.

The personal information of our clients or their representatives will usually be recorded in our computer database or kept on the file concerning the matter in which the information was collected.

Any additional purpose for collecting personal information will be identified when we collect the information, or as soon as practicable afterward.

Collection of Sensitive Information

Under the APPs, Moloney and Partners may collect sensitive information about you or others when necessary, such as for the establishment, exercise, or defence of a legal or equitable claim.

Where required and practicable, we will seek your consent before collecting sensitive information and inform you of the purpose at that time.

How We Use Personal Information

Moloney and Partners may use personal information to:

  • Identify individuals and protect them from unauthorised access to their information or accounts.
  • Improve the services we provide.
  • Fulfill our obligations to provide legal services.
  • Share updates on our marketing initiatives.
  • Keep you informed about developments in the law and business markets.
  • Generate anonymous data from which individuals cannot be identified.
  • Prevent or reduce a threat to a person’s life or health.
  • Use the information for the purpose for which it was collected or a related purpose that is reasonably expected.
  • Comply with other purposes permitted, required, or authorised by law.
  • Use the information for any other purpose with the individual’s consent.

Disclosure of Personal Information

Moloney and Partners will not disclose personal information to third parties unless:

  • The disclosure is for the primary purpose for which it was collected.
  • You have consented to the disclosure.
  • The third party is acting as our agent or contractor, and we require them to use the personal information only for the intended purpose.
  • The third party is involved in a business transaction, such as a sale of our assets or business.
  • There are reasonable grounds to believe disclosure is necessary to prevent or lessen a threat to your life or health or that of another person.
  • The disclosure is to a related body corporate.
  • It is necessary for the establishment, exercise, or defence of a legal claim.
  • The disclosure is permitted, required, or authorised by law.

Promotional and Marketing Activities

Moloney and Partners may use your personal information to notify you about new services, marketing initiatives, newsletters, seminars, and general information relevant to Moloney and Partners.

These communications will be sent electronically and include an option to unsubscribe or update preferences.

We do not disclose personal information to third parties for their direct marketing purposes unless you have expressly consented.

Interactions Through Our Website

You can visit our website without identifying yourself. If you provide your contact details through an enquiry, any information you provide will be managed in line with this Privacy Policy.

Our website uses cookies, which are small files stored on your browser that help us manage website settings and deliver tailored content. This information may include device type, browser type, IP address, and pages you have visited. Such information does not identify you.

You can control how your browser manages cookies, but this may affect your ability to access certain content on our website.

Our website may contain links to third-party sites. Moloney and Partners is not responsible for the content or privacy practices of those sites.

Security of Your Personal Information

At Moloney and Partners, we prioritise the security of personal information. We maintain:

  • Safeguards to protect against unauthorised use, access, alteration, or accidental loss of personal information.
  • Industry-standard security measures, such as password-protected systems and staff training on privacy responsibilities.
  • Secure storage for paper and electronic records, using locks, secure premises, and network security like firewalls and user IDs.

Access and Corrections

If your personal information changes, please notify us so we can update our records. We will take reasonable steps to correct any inaccurate information upon request. If we believe the information does not need correction, we will note your request in our records.

You may request access to your personal information by contacting our Privacy Officer. Access may be subject to certain restrictions in line with the APPs.

Policy Updates

Moloney and Partners may update this privacy policy, and the latest version will be available on our website. If you have any concerns or suggestions about this policy, please contact our Privacy Officer.

Complaints and Resolution

We are committed to improving how we handle personal information. If you feel that we have not handled your personal information in line with the APPs or this policy, please contact our Privacy Officer.

Our Privacy Officer will:

  • Listen to your concerns.
  • Work with you to find a solution.
  • Implement an action plan to address your complaint.

If the issue remains unresolved, you may contact the Office of the Australian Information Commissioner at 1300 363 992.

Contact Details for Our Privacy Officer

For queries or requests regarding this policy, please contact us here.